Video Conferencing Solutions - Engineering & Manfacture

Globalization has helped advance manufacturing in multiple ways. But with globalization comes the challenge of improving operational efficiencies and managing disperse teams both offshore and in remote locations. PeopleLink software video conferencing makes meeting over distance just like being there with collaborative solutions that enable more efficient build processes and enhanced vendor management.

Supply Management

For optimal profitability, most manufacturers can benefit from better inventory management and more accurate supply and demand forecasting. PeopleLink’s real-time video and voice solutions keep information flowing between manufacturing locations, suppliers, vendors and customers. Better information leads to improved customer satisfaction, faster response to market and sounder upstream/downstream supply management.

Quality Assurance

Streamlining and enhancing the quality assurance process can not only save time, money, reduce errors and improve customer satisfaction. It can also safeguard a company’s reputation. That’s why PeopleLink software video conferencing solutions are used every day for quality assurance activities such as product inspections, remote product tracking and validation tests, production line status updates and changes, and remote meetings with development, sales teams and customers. Need to see every detail? PeopleLink’s High Definition video solutions provide the level of detail required to ensure highest levels of quality.

For example highlighting the equipment failure and alarm notification, a technician equipped with PeopleLink video conferencing system could transmit video images of the defective equipment to remote support personnel. These remote experts could assist in the repair process by identifying the problem, making recommendation and, if needed, walking the technician through the entire repair process.

Customer Service

A satisfied customer often results in a loyal customer, so it's no surprise that companies continuously look to improve customer service and increase customer satisfaction. Voice and video conferencing solutions are used to enhance a manufacturer's interface with customers as needed in the repair process for visual diagnosis, engineering assistance or instructional support. This leads to enhanced satisfaction and shorter repair times. By removing the face-to-face distance barrier, PeopleLink HD video not only minimizes the impact on the environment, but also helps to maintain personal relationships with customers and suppliers.

Product Trainings

In offshore locations, improving the manufacturing build process can result in reduced costs and operational efficiencies. Voice and video solutions are ideal for manufacturing activities such as video-based training, remote meetings with engineering or procurement, tracking and status checks or promoting facility-wide wireless communications. As a result, organizations enjoy improved yields, shorter development and build times and reduced costs. For example highlighting the equipment failure and alarm notification, a technician equipped with PeopleLink video conferencing system could transmit video images of the defective equipment to remote support personnel. These remote experts could assist in the repair process by identifying the problem, making recommendation and, if needed, walking the technician through the entire repair process.